Volume 3 Issue 1 | 2026 | View PDF
Paper Id:IJMSM-V3I1P110
doi: 10.71141/30485037/V3I1P110

Analysis: Attendance and Administrative Services for Community Satisfaction (Public) (Case Study: Posto Administrativo Dom Aleixo, Dili Timor-Leste)

Moisés Pinto, Elvira Maria GamaXimenes FdCC, Maria Bakhita Tavares

Citation:
Moisés Pinto, Elvira Maria GamaXimenes FdCC, Maria Bakhita Tavares, "Analysis: Attendance and Administrative Services for Community Satisfaction (Public) (Case Study: Posto Administrativo Dom Aleixo, Dili Timor-Leste)" International Journal of Multidisciplinary on Science and Management, Vol. 3, No. 1, pp. 89-101, 2026.

Abstract:
Analysis of Attendance and Administration Services for Community Satisfaction in Posto Administrativo Dom Aleixo, Dili Timor-Leste. The aims of this study are how to analyze the attendance and administration service for community satisfaction in the Posto Administratrivo Dom Aleixo. The result of this research is to discover administration services as a crucial task that cannot be ignored by local governments. The population of this research comes from the community belonging to the Posto Administrativo Dom Aleixa, composed of seven (7) Village such as Madohi, Comoro, Bairo-Pite, Fatuhada, Bebonuk, Manaleuana and Kampung Alor. Sample of this research are non-probability sampling method or used accidental method so the researcher selected 100 respondents to answer the questionnaire. A questionnaire was used as the primary instrument for data collection, and observations were used to support and complement the questionnaire results. Data analysis technique in this research uses quantitative method to analyze independent variables to dependent variables such as Attendance (X1) Administration services (X2) for Community Satisfaction (Y). The researcher used multiple linear regression analysis, through SPSS analysis tools, v. 21 that helps the researcher to respond to the needs of the results of this research. The results of data analysis showed that the determinant coefficient with a value of 0.430 with a percentage of 43%. The result shows that positive and significant between the independent variable (X1) Attendance and variable (X2) administration services, which simultaneously influences the dependent variable (Y) community satisfaction in the Administrador Posto Admiinstrativo Dom Aleixo, Dili Timor-Leste.

Keywords: Attendance, Administrative Services, Community Satisfaction.

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